Original shipping and handling charges are non-refundable. Returns must be in original condition with hang tags still attached and in original packaging. Underwear and tank tops are not returnable for hygienic reasons. You have up to 30 days to return items purchased on our site. USPS First Class Package International service is more affordable lightweight shipping (max.4 lbs.) but tracking and package insurance are not available which we are not guaranteed for replacing lost or damaged packages if you choose this option at checkout. Duties and Customs related fees are customer's responsibility. Our international orders are currently shipped via USPS and FedEx International. To get a free shipping, you must select the 'Free Shipping' option at your checkout. If you do not select the free shipping option at checkout we will not be able to refund the shipping fee afterwards. We are not responsible for the lost or misdelivered package to an incorrect address provided by customers.įree shipping is currently available for all orders over $100 shipped within the contiguous United States. If your order is sent to an incorrect address and returned to us, there will be another shipping fee to ship to any corrected address. For security reasons, once an order is placed we can not edit or change them. Please contact directly the carrier you chose during checkout with your tracking number for further assistance.Ĭustomers are held responsible to input their correct shipping address. If you do not add Shipping Protection to your order, we will not be held responsible for any lost, stolen, or damaged orders. If package is damaged, take a photo of the damage immediately following the delivery. If you purchased Shipping Protection, we will replace your order. You can email us at with your order number. At checkout, we have an option for Shipping Protection which can be the best way to protect your order if it is lost, stolen, or damaged. You can contact the carrier you chose and provide them tracking number for further assistance with your delivery. Once you receive your tracking number, we are no longer responsible for the package. Please expect delays during holiday sales or promotional sales due to large amounts of orders that must be processed. Weekend orders will ship the following week. Luxe-T orders are shipped Mon-Fri only in the order they are received. There are no expedited or guaranteed shipping options as all shipping options are standard delivery. This does not include processing and packing time, and once the order is ready it will take additional few days for the carrier to deliver them. This is only an estimated delivery time provided by the carriers in live time for when packages are picked up by the carriers. All shipping options are standard ground shipping and delivery estimate is shown at the checkout.

All Luxe-T orders are shipped and delivered with our logistics partners, UPS Ground, FedEx Ground, and/or USPS (Postal Service).

Ringer shirt